Trackside Trackpants

• Machine Wash Cold
• Do Not Bleach
• Do not Tumble Dry
• Do Not Iron
• Do Not Dry Clean

Return and Exchange Eligibility

We want you to love your pieces as much as we do. If, for any reason, you need to return or exchange an item, please note the following eligibility criteria:

• Returns and exchanges are only accepted on items in their original condition.
• You must initiate your return or exchange within 5 days of receiving your order.
• Refunds are not offered for change of mind or sale items. 

Return Shipping Costs

Please be aware that we do not cover the costs of return shipping. You are responsible for the return shipping fees. 

How to Request a Return or Exchange

To initiate a return or exchange, please follow these steps:

1. Send an email to Hello@houseofbounds.com with the subject line: Return/Exchange Request - [Your Order Number].
2. In the email, include the following information:
   • Your name and contact information.
   • Your order number.
   • The item(s) you wish to return or exchange.
   • The reason for the return or exchange.
3. Our customer support team will respond to your request and provide you with further instructions.

Processing Your Return or Exchange

Once we receive your return or exchange request and it meets our eligibility criteria, we will provide you with instructions on how to return the item(s). Please ensure that the item(s) are securely packaged.

Upon receiving the returned item(s) and inspecting them for their original condition, we will process your request promptly. If you are eligible for a store credit, it will be issued to you.

Damaged or Incorrect Items

In the rare event that you receive a damaged or incorrect item, please contact us immediately at Hello@houseofbounds.com, and we will resolve the issue promptly.

 If you have any questions or require further assistance, please do not hesitate to reach out to our customer support team.

Shipping Destinations

We proudly ship our products to customers across Australia and internationally. No matter where you are, we'll make sure your order reaches you promptly and securely.

Processing Time

Once you place an order with us, please allow 1-2 business days for order processing. We're committed to getting your products to you as quickly as possible.

Shipping Costs

Shipping costs vary depending on your location and the size/weight of your order. You can find the shipping cost for your specific order during the checkout process.

Domestic Shipping (Australia)

• Standard Shipping: Estimated delivery time is 3-5 business days.
• Express Shipping: For faster delivery, choose our express shipping option, with an estimated delivery time of 1-2 business days.

International Shipping

We're thrilled to serve customers worldwide. Please note that international shipping costs and delivery times may vary depending on your location. You can calculate the shipping cost and estimated delivery time during the checkout process.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery.

If you have any questions or require further assistance regarding shipping, please don't hesitate to contact us for support.

 

Pre-sale Shipping:

Shipping time for items purchased during a pre-sale will be approximately 4-6 weeks. Please be patient as this timeframe is subject to change.

You will receive order confirmation and tracking details once the order has been packaged/shipped.